Last updated: March 20, 2026
These Terms of Service (“Terms”) govern your access to and use of the Marcavo platform (the “Service”) operated by Marcavo (“we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements. If you are using the Service on behalf of a business, you represent that you have the authority to bind that entity to these Terms.
You are responsible for maintaining the security of your account credentials. You must provide accurate and complete information when creating your account. You are responsible for all activity that occurs under your account. You must notify us immediately if you become aware of any unauthorized use of your account.
Marcavo provides a client portal management platform designed for creative agencies, freelancers, and service-based businesses. The Service enables users to manage client relationships, track project requests, exchange messages, share files, and process payments. Features may vary depending on your subscription plan.
Ownership. You retain all ownership rights to the content you upload, create, or store on the Service (“Your Content”), including but not limited to project files, messages, client information, and business data.
License to Us. By uploading Your Content, you grant us a limited, non-exclusive license to host, store, and transmit Your Content solely for the purpose of providing the Service to you. We will not use Your Content for any other purpose.
Responsibility. You are solely responsible for Your Content and ensuring that it does not violate any applicable laws or third-party rights. We do not monitor or review the content you store on the platform.
You agree not to use the Service to:
We reserve the right to suspend or terminate your account if you violate these terms.
Subscription Plans. Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees. Fees are billed in advance on a monthly basis and are non-refundable except as required by law.
Payment Processing. All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for the applicable fees. You are responsible for keeping your payment information up to date.
Price Changes. We may change our pricing with at least 30 days’ notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Client Payments. If you use our invoicing and payment features to collect payments from your clients, you are solely responsible for your relationship with your clients, the accuracy of invoices, and compliance with applicable tax and financial regulations.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service is provided on an “as is” and “as available” basis. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARCAVO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Marcavo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any rights of a third party.
By You. You may close your account at any time through the Service settings. Upon closure, your data will be deleted in accordance with our Privacy Policy.
By Us. We may suspend or terminate your account if you breach these Terms, if your use poses a risk to the Service or other users, or if required by law. We will provide reasonable notice before termination unless the breach requires immediate action.
Effect of Termination. Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable period, subject to our Privacy Policy and any legal retention requirements.
The Service, including its design, code, logos, and documentation, is owned by Marcavo and is protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand features without our prior written consent.
Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the English language.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
If you have any questions about these Terms, please contact us at:
Email: legal@marcavo.com
Website: marcavo.com/contact